SIEMPELKAMP Remote Services
You call. We connect.
Your plant, our remote maintenance
The SIEMPELKAMP Remote Services support operators in mechanical and plant engineering in shortening downtimes and safeguarding the availability of their production.
A connection is established exclusively via a service router with the central remote server of SIEMPELKAMP after your prior authorization. During remote maintenance, you can follow all activities live at any time, and the entire service assignment is documented automatically. In this way, our service specialists check control and process data and work together with your team on a fast solution.
In a service case, it is a matter of minutes, not hours: we identify causes at an early stage, propose suitable measures, and, if necessary, prepare an on-site assignment so that it can take effect immediately. This relieves the burden on your maintenance team, keeps response times short, and creates the basis for a digital service architecture that evolves in line with the requirements of your plant.
