Report a Security Vulnerability or Incident

Security is an important part of our products and solutions.
If you have identified a potential cybersecurity vulnerability or become aware of a cybersecurity incident affecting a SIEMPELKAMP product, software solution, or related digital component, please report it to us.

Your report helps us assess the issue, investigate its potential impact, and take appropriate action where necessary.

Information About Vulnerability and Incident Reporting

Report a Cybersecurity Incident

Use this form if you have become aware of a cybersecurity incident affecting a SIEMPELKAMP product, software solution, or related digital component.

Please provide the information as accurately and completely as possible to help us assess the incident and initiate the appropriate follow-up process.

Cybersecurity Incident Report

First name

Last name

Address

City

ZIP / Postal Code

State / Province

Country

Phone number

Affected Customer / Plant

Title of Incident

Summary

Manufacturer

Product Name

Product Version

Suspected Unlawful or Malicious Activity

Severity of the incident

It negatively affects or is capable of negatively affecting the ability of a product with digital elements to protect the availability, authenticity, integrity, or confidentiality of sensitive or important data or functions.

It has led or is capable of leading to the introduction or execution of malicious code in a product with digital elements or in the network and information systems of a user of the product with digital elements.

Other

Impact of the Incident

Date and Time the Incident Was Detected

Date and Time the Incident Occurred

Report a Vulnerability

Use this form if you have identified a potential security vulnerability in a SIEMPELKAMP product, software solution, firmware, or related digital component. Please provide the information as accurately and completely as possible to help us assess the vulnerability and initiate the appropriate follow-up process.

Alternative Reporting Options

If you prefer not to use the reporting forms, you can also submit a security report by email:

[PRODUCT SECURITY EMAIL ADDRESS]

For security reports that require direct communication, you can also contact us by phone:
This phone number is intended exclusively for reporting cybersecurity vulnerabilities and incidents.
For general inquiries, technical support, product support, or service requests, please use our regular contact channels.

[PRODUCT SECURITY PHONE NUMBER]
[AVAILABILITY / BUSINESS HOURS / TIME ZONE]

Data Protection

Personal data submitted through this reporting channel will be processed for the purpose of receiving, assessing, investigating, and responding to the reported security issue.

For further information about how SIEMPELKAMP processes personal data, please refer to our Privacy Policy